The technology checks that you are present and taking the photo, as it is trained to look for signs of fraud. To verify your photo, you need to take a photo (a selfie) in the myGovID app. But you still have the choice to call or visit a government shopfront in person.
With a Strong myGovID, you can access services from the convenience of your own home – anywhere, anytime. Verifying your photo helps to better protect your identity and when used to set up a Strong myGovID, it allows you to access more services online. This means we’re testing and continuing to improve the technology. Verifying your photo and Strong identity strength are new features which are currently in public beta.